Quality Policy
FRENKIT’s policy is based on the satisfaction of its customers, providing them with products and services which meet their demands and/or expectations, legal, regulatory and customer requirements and the international standard ISO 9001. At the same time, the needs and expectations of all relevant stakeholders are also taken into account.
For the Company’s Senior Management, quality management is always a priority over other aspects of business management. This policy is aligned with the purpose of the company, supports its strategic direction and is based on both internal and external factors.
From a product and service quality perspective, our motto is to assure our customers that the product delivered has been made to the desired level of quality and meets all the requirements and/or standards applicable.
In accordance with this policy, the following general strategies have been established:
- To increase turnover
- To enhance the company’s economic performance
- To expand our own brand product range on a permanent basis
- To continuously improve in terms of costs and technology
- To adapt immediately to our customers’ requirements
- To improve productivity
- To permanently improve internal management
- To find out more about our customers’ wishes and needs, and adapt our internal capacities in order to be able to meet such needs on a continuous basis
- To extend the Quality System to every activity that may affect product and service quality
- To encourage the upgrading and innovation of our technical and human resources
- To emphasise the importance of prevention as a work attitude
